At Malbella, our commitment is to provide you with a reliable and transparent shopping experience. This policy explains the shipping times, conditions, and the returns and refunds process so you can shop with confidence.
Coverage: We ship nationwide to all 50 U.S. states.
Order Processing: Orders are processed within 2–3 business days. We do not process orders on weekends or U.S. holidays.
Estimated Delivery Time: Once shipped, your order should arrive within 5 business days.
Shipping Cost: All orders include free shipping within the U.S.
Tracking: Once your order has been shipped, you will receive an email with a tracking number to monitor your delivery.
Carriers: We work with trusted national carriers (UPS, USPS, or FedEx, depending on availability).
Payment Method: We securely accept payments through PayPal.
2. Returns & Refunds
We want you to be 100% satisfied with your purchase. If not, we offer an easy returns process under the following conditions:
Return Window: Returns are accepted up to 7 days after receipt of your order.
Accepted Conditions: Only sealed, unopened products in their original packaging are eligible for return.
Return Process:
Contact our customer service team at hello@malbellabeauty.com or via WhatsApp at +1 (816) 536-8845.
You will receive instructions and a prepaid return label.
Pack the product securely and drop it off with the assigned carrier.
Return Shipping Cost: The store covers the cost of return shipping.
Available Options: You may request a refund to your original payment method or an exchange for another product in our store.
Refund Processing Time: Once the returned product is received and verified, refunds are processed within 10 business days.
3. Contact
If you have any questions about shipping or returns, please reach out to our customer service team:
Email: hello@malbellabeauty.com
Phone number: +1(816)5368845
Legal Notice
Malbella Beauty is a trademark operated by Malbellaunitedstate LLC, a company registered in the United States.
All products offered on this website www.malbellabeauty.com are managed and distributed by Malbellaunitedstate LLC
For more details, please also review our [Terms & Conditions].
